Basix Black Label

Basix Black Label, a luxury evening wear manufacturer, struggled with fragmented systems across their wholesale and retail operations. Manual inventory tracking led to stockouts during peak wedding season, while their sales team spent hours on repetitive customer inquiries about product availability and sizing. The company needed a unified system that could handle real-time inventory across 12 warehouse locations, automate customer service for their B2B wholesale clients, and provide intelligent product recommendations.

RCPIXEL deployed a suite of specialized fashion AI agents: 1. **Inventory Orchestrator**: Real-time stock synchronization across all warehouses with predictive reordering based on seasonal demand patterns. 2. **Wholesale Concierge Bot**: 24/7 automated responses to buyer inquiries about product availability, pricing tiers, and delivery schedules. 3. **Style Advisor Agent**: AI-powered product recommendations based on customer purchase history, event type, and current trends. 4. **Manufacturing Coordinator**: Integration with their production workflow to track orders from fabric cutting through final QC. The agents communicate through n8n workflows, ensuring seamless handoffs between inventory updates, customer notifications, and order fulfillment.